Return & Refund Policy

At 【请替换：店铺名称】, we want you to shop with confidence. If you are not satisfied with your purchase, you may request a return under the conditions outlined below.

Return Period

Return requests must be submitted within 30 days from the date of delivery.

Return Conditions

To be eligible for a return, products must meet the following requirements:

The product is unused and in its original condition.
Original packaging is included, when applicable.
All included accessories, components, and materials are returned.
The product has not been altered, improperly handled, or damaged after delivery.

Returns may be declined if these conditions are not met.

Items Not Eligible for Return

The following items are generally not eligible for return:

Personalized or customized merchandise.
Digital goods and downloadable products.
Gift cards.
Clearance or final-sale items.
Products that have been used, installed, modified, or damaged.

Refunds

Once your returned item is received and inspected, we will notify you whether your return is approved. If approved, your refund will be processed through the original payment method within 7-10 business days. The time it takes for the refund to appear in your account may vary depending on your payment provider.

Damaged or Incorrect Products

If your order arrives damaged, defective, incomplete, or contains an incorrect item, please retain the product and its original packaging until we review the issue. Contact our customer service at 【请替换：客服邮箱】 for assistance.

Return Shipping

Return shipping costs are the responsibility of the customer unless the return is due to a defective, damaged, or incorrect item. In such cases, we will cover the return shipping fees.